We’ll send you email updates at just about every step of your order’s journey. Please allow at least 48 hours after receiving your shipment confirmation email before clicking the tracking link. This gives the courier time to pick up your order from the shipping location.

Note on addresses:

For successful processing, your billing address must match your name, address, and zip code exactly as they appear on your credit card statement. Additionally, a phone number is required in your Shop Pay account in case the courier needs to contact you regarding your delivery.

Available Shipping Options

Get your gifts on time for the holidays:

  • Standard shipping: Order by 12/19 for delivery before 12/24
  • Express shipping: Order by 12/20 for delivery before 12/24
Account StatusGuestCrewCrew PlusVIP
Ship To Store (3-4 business days)FreeFreeFreeFree
Standard Shipping (4-6 business days)$8.95 or Free Over $110Free Over $50Free Over $50Free Over $10
Express Shipping (2-4 business days)$24.95$24.95$24.95$24.95

A few exceptions:

  • We do not ship to Hawaii, Alaska or Puerto Rico.
  • Shipping is not available to A.P.O./F.P.O. and P.O. box addresses.
  • FedEx may not deliver to certain remote areas. If this applies to your location, you have the option to ship your package to a nearby FedEx location for convenient pickup.